• Live Support
Our product support is second to none. Rather than exporting your concerns to a website or offshore, our highly trained associates are here to help you with all of your questions and concerns. For product support, please email us parts@jetmotousa.com or contact us by phone 650-875-9999 with detailed description of the problem.
For support questions, open PDF parts manual and include any required part numbers in your email.
• Dependability
We pride ourselves on one of the lowest failure rates among our entire class and with full confidents to stand behind our products. Our low incidence of pre-sale PDI issues ensures greater profit margins on each unit.
• Fast Shipping
96% of the parts are stocked in the USA for same day shipping. Need it? We’ve got you covered.
• Warranty
6-MONTH PARTS ONLY WARRANTY TERMS: Jetmoto warrants to the purchaser that it will replace free of charge, during usual working hours, any part except for tires, batteries, starters, brakes and body parts, that is found to be defective in materials or workmanship, for a period of 180 days from the date of delivery, WITH THE EXCEPTIONS SHOWN BELOW. The warranty covers replacement of the part only and DOES NOT INCLUDE ANY LABOR. THIS WARRANTY DOES NOT COVER: (1) PARTS THAT ARE DAMAGED BY ABUSE, NEGLECT, OR ACCIDENT; (2) FLUIDS OR SHIPPING CHARGES; (3) LOSS OF TIME, LOSS OF USE OF VEHICLE, INCONVENIENCE, COMMERCIAL LOSS OR CONSEQUENTIAL DAMAGES; NOR DO REPAIRS OR REPLACEMENT EXTEND THIS WARRANTY BEYOND THE DESCRIBED PERIOD FROM THE DATE OF ORIGINAL PURCHASE. Jetmoto makes no other warranties, expressed or implied, other than warranties of merchantability and fitness for a particular purpose implied by law, and shall not be liable for any damages other than those provided by law. THIS WARRANTY IS EXTENDED ONLY TO THE ORIGINAL PURCHASER AND IS NON-TRANSFERABLE. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.